What factor does NOT commonly contribute to issues in onboarding?

Prepare for the Customer Success Manager Level 1 Certification Test. Utilize flashcards and multiple choice questions, each equipped with hints and explanations. Gear up for your exam!

Complete technology integration is identified as a factor that does not commonly contribute to issues in onboarding. Onboarding typically involves helping customers become familiar with new systems or products, and effective integration of technology is often a pivotal part of this process. When technology integrates smoothly, it enhances user experience, boosts engagement, and helps customers navigate the onboarding journey more effectively.

In contrast, the other factors mentioned can directly affect the onboarding experience. A shift in ownership of the customer may lead to miscommunication or a lack of clarity about responsibilities, which can complicate the onboarding process. A change in communication cadence can disrupt the flow of information and support needed by the customer during onboarding. Lastly, buyer's remorse can create hesitance or negative feelings about the product, thus impacting the overall onboarding experience. Therefore, focusing on complete technology integration is vital as it provides a foundation for effective onboarding rather than contributing to its complications.

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