What type of metric focuses on the performance of a business as a whole?

The correct choice highlights the concept of Business Success Metrics, which are designed to evaluate the overall performance and health of a business. These metrics typically encompass a wide range of indicators that reflect the organization's achievements, including revenue growth, profitability, market share, and operational efficiency. By focusing on these comprehensive measures, organizations can assess their strategic goals, making it easier to align resources, refine strategies, and foster sustainable growth.

While Team Success Metrics are important for evaluating specific teams or departments within the organization, they do not capture the broader performance of the entire business. Similarly, Customer Success Metrics focus specifically on customer-related outcomes and satisfaction, reflecting how well a business meets its customers’ needs rather than its overall performance. Personal Success Metrics are typically related to individual achievements or productivity in relation to specific job roles and do not encompass the overall business perspective. Therefore, Business Success Metrics uniquely provide a holistic view of an organization's performance.